Privacy Policy

2. Information We Collect

2.1 Information You Provide

When you contact us or request information about our services, we may collect certain details that you voluntarily provide, including:

• Full name
• Email address
• Phone number
• Information related to your book or manuscript
• Billing details (processed securely through authorized third-party payment providers)

For security purposes, we do not retain complete credit card details in our systems.

2.2 Automatically Collected Information

When users access or browse our website, certain technical information may be automatically collected, such as:

• IP address
• Browser type and version
• Device or system information
• Pages viewed on our website
• Duration of time spent on pages
• Referral sources or traffic origins

2.3 Cookies & Analytics Technologies

Our website may utilize cookies, tracking pixels, and analytics technologies (such as Google Analytics and other advertising measurement tools) to improve website performance, analyze visitor behavior, and enhance marketing effectiveness.

2.4 Account Credentials and Login Information

Band and Publisher does not request, collect, or store login credentials for any third-party accounts, including publishing platforms, retail platforms, or advertising accounts. Authors maintain full ownership and control of their accounts at all times. Any publishing or distribution activities are performed under the author's own account access and authorization. Clients are advised not to share passwords or sensitive login information through our website forms, email, or any other communication channels.

2.5 Advertising, Conversion Measurement & Customer Matching

We use advertising and measurement technologies provided by platforms such as Google Ads to measure the effectiveness of our advertising campaigns and improve the relevance of our marketing.

When you voluntarily provide information to us, such as your name, email address, or phone number through our website forms, chat, purchases, or other direct interactions with us, we may securely process and share certain information with advertising and measurement service providers acting on our behalf.

This information may be used for purposes including conversion measurement, campaign performance analysis, audience creation, customer matching, and delivering or improving relevant advertising.

Where applicable, customer information shared for advertising or customer matching purposes may be hashed or otherwise securely processed before or during transmission. For example, Google may use information provided by us to match customer information with Google accounts in accordance with Google's applicable data protection and advertising policies.

We only use information collected directly through our interactions with customers and prospective customers for these purposes and obtain consent where required by applicable law.

You may contact us at info@bandnpublisher.com to request information about our use of your personal data or to exercise applicable privacy rights.

3. How We Use Your Information

Information collected through our website may be used for purposes such as:

• Delivering publishing and promotional services
• Responding to inquiries and support requests
• Providing updates regarding ongoing projects
• Processing payments and service transactions
• Enhancing website functionality and user experience
• Managing advertising and marketing campaigns
• Sending communications related to your services or project

We do not sell, lease, or trade personal information to third parties.

4. Marketing Communications

By submitting your contact details through our website, you consent to receiving communications related to our services.

You may unsubscribe from marketing emails at any time by:

• Using the unsubscribe link included in our emails
• Contacting our support team directly

5. Data Sharing

We may share limited information only with trusted service providers when necessary, including:

• Payment processing partners
• Advertising and marketing platforms used for campaign management
• Website hosting and infrastructure providers
• Government or legal authorities when disclosure is required by law

All service providers are required to follow appropriate security and data protection standards.

6. Data Security

We implement commercially reasonable safeguards intended to protect personal information from unauthorized access, misuse, or disclosure. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. Your Rights

Depending on your jurisdiction and applicable privacy regulations, you may have the right to:

• Request access to the personal information we maintain about you
• Request corrections to inaccurate or incomplete data
• Request deletion of your personal information
• Withdraw consent previously provided

Requests related to personal data can be submitted to: info@bandnpublisher.com

8. Children's Privacy

Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children.

9. Third-Party Platforms

Band and Publisher provides independent publishing services, which may include manuscript editing and formatting, cover design preparation, assistance with preparing book files for publication, and guidance related to organizing book information and publication materials

Publishing preparation is typically completed while the author retains full ownership and control of their work and operates within the author’s own accounts

Band and Publisher operates solely as an independent publishing services provider and is not affiliated with, endorsed by, or associated with any bookstores, retailers, or distribution services.

10. Policy Updates

We may revise or update this Privacy Policy periodically. Continued use of our website after any updates are posted indicates acceptance of the revised policy.